Key Note Address
Plenary Discussion 1 - "Where’s the land ?"
This session will seek to understand how we can get more land into the BTR pipeline ? What are the key barriers ? How sites can be unlocked and what needs to change ? What lessons can be learnt from experience to date ? What is the best way forward ?
Debate 1 - "Who owns the Brand ?"
BTR scheme will largely succeed or fail on their ability to attract and retain residents [customers]; minimising voids and maximising revenues are mission critical! So who should ‘own the brand’ the owner or the manager ? Who should run the ‘front of house’ and own the customer relationship ? Two key players from opposing camps will make their cases!
Plenary Discussion 2 - “What’s working for Investors ?”
Investors are beginning to understand how their BTR investments are shaping up, the dynamics of the market, voids, rents and returns. Finding the ‘right stock’ remains a difficulty; making deals stack up remains a challenge in sore quarters. In this session we will explore what’s worked, what lessons have been learnt, what is fundable ? What asset management models are emerging ?
Plenary Session 3 - “What’s working for Operators ?”
This session will kick off with a ‘Case Study on an Exemplar Scheme’, followed by a panel session that will consider how well BTR schemes are performing, whether they have met expectations, what has worked well, what lessons have been learnt, what needs improving? What models are evolving ?
Expert Session 1 - “Creating Neighbourhoods”
These are specialist sessions designed to drive down into the detail of the topic. On major BTR schemes the creation of successful, friendly, cohesive and secure neighbourhoods are fundamentally important to the success of the investment, underpinning desirability, demand, rental premiums and occupancy levels. In this session we will explore the science and the art of creating successful neighbourhoods.
Expert Session 2 - "Modular Construction"
These are specialist sessions designed to drive down into the detail of the topic. Modular construction is seen by many as key to the increased production of housing of all types and particularly suited to Build to Rent. In this session we will explore what progress is being made? What is happening on the ground? and the scale of the opportunity. We will also explore the challenges of bringing modular construction up to scale.
Expert Session 3 - "Best in Class Service Delivery"
These are specialist sessions designed to drive down into the detail of the topic. Efficient, proactive and friendly service delivery is vital to attracting and retaining residents and to maximising revenues. Intelligent systems and processes that enable residents engagement and that inform management strategies to continuously enhance residents comfor and lifestyles are essential. This session will explore what is best in class, what we can learn from other sectors and what part technology can deliver now and in the future.
Plenary Discussion 4 - "What's Working For the London Borough's?"
This session will kick off with a 'Case Study on an Exemplar Scheme' followed by a panel session. Some London Boroughs are embracing BTR and making it work, others are standing back. Where is BTR working? What models hve been adopted? What lessons have be learnt along the way? Where is the resistance. can this be covercome?
Debate 2 - "Can BTR Support BTS?"
Should Housebuilders embrace BTR? Will it add value to their core Build to Sell [BTS] business? Is there sufficient additionality to make this worthwhile? Some housebuilders have formed relationships with major funds and have realised the benefits of integrating BTR into their business, others are watching from the side lines! Two key players from opposing camps will make their cases!
Plenary Discussion 5 - "What's working for residents?"
This session will kick off with a Presentation of the key findings from a bespoke 'Resident Research Study'. The study will cover residents' opinions on a range of topics related to living in professionally managed BTR buildings. The scope will cover feedback on aeas including; Service delivery, amenities, facilities, security, support, response and quality. It will reveal residents initial expectations versus the reality! We will feedback residents comments via video interviews, followed by a panel discussion which will consider, what we have learnt, what needs improving and what is best in class.